Digital Transformation Leader

4 days ago


Malmo, Skåne, Sweden IKEA Retail Services AB Full time

Company Overview:

IKEA Retail Services AB is a leading omnichannel retailer that believes in the power of togetherness, simplicity, and smart solutions to transform lives. We are passionate about creating a better everyday life for the many people by offering a wide range of affordable, well-designed products.

Job Description:

We are seeking a highly skilled Performance and Optimization Cluster Leader to join our team in Malmö, Sweden. As a key member of our Omni team, you will be responsible for driving performance optimization and growth across our markets.

Your Responsibilities:

  • Analyze web and app platform performance to identify areas for improvement and provide actionable insights to country teams.
  • Develop and implement strategies to optimize online sales structures and drive initiatives to enhance efficiency and profitability.
  • Oversee digital customer meeting point releases and ensure countries stay on roadmap and that new features deliver measurable results.
  • Foster collaboration with country teams to align digital and marketing strategies and maximize impact.

Required Skills and Qualifications:

  • 6+ years of experience in e-commerce, commercial leadership, or business performance management.
  • Proven ability to lead, coach, and provide clear guidance across cross-functional teams and global environments.
  • Demonstrated success in optimizing business and improving key performance metrics.
  • Experience in a business leadership role (country or global) or similar externally.
  • Strong communication and relationship-building skills.

Benefits:

  • A competitive salary and benefits package.
  • The opportunity to work with a leading omnichannel retailer.
  • A dynamic and supportive work environment.
  • The chance to make a meaningful impact on our business.


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