Business Process Optimization Consultant

6 days ago


Stockholm, Stockholm, Sweden JDE Peet's Full time

**Our Team**

We are a dynamic team of passionate individuals who are shaping the future of digital transformation. As an IT Application Specialist, you will be part of a collaborative and inclusive work environment where your ideas are valued.

**Responsibilities**

  1. Coordinate with IT vendors for end-user support and procure IT materials and services for the Stockholm Office & Gävle coffee factory.
  2. Leverage cutting-edge technologies to streamline processes and drive efficiency through intelligent automation.
  3. Embody an autonomous working style, taking ownership of projects and change initiatives from inception to execution.
  4. Cultivate a customer-centric mindset, delivering exceptional support and fostering strong relationships with stakeholders.
  5. Assist users with technical issues, guiding them to service desk or other appropriate resources when necessary for timely issue resolution.

**Requirements**

  1. Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent work experience).
  2. 2-4 years of experience in IT support, application support, system administration, or a similar role.
  3. Preferred experience in Intelligent Automation, Microsoft O365 (Power Platforms, Power BI), UIPath, and SAP.
  4. Demonstrated autonomy in managing projects and change initiatives.
  5. Strong customer orientation with excellent support skills in common applications, particularly within the O365 suite.
  6. Fluent in English and Swedish.


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