Immigration Support Expert
2 weeks ago
CIBT Global, Inc. values its employees and prioritizes their career growth and development. As a Visa Consultant, you will work with world-class visa and immigration experts, learning in a dynamic, collaborative, and complex global environment, using industry-leading technology solutions.
About the Role:
This role involves coordinating visa, passport, and related services with utmost professionalism, expert advice, and responsiveness. You will serve as a dedicated point of contact for visa and passport processes, ensuring travel documents are obtained as easily and quickly as possible.
- Provide expert phone and email support to assist customers in completing application forms for visas, passports, and related services.
- Work closely with CIBT teams to ensure a seamless process.
- Stay updated on all product/service enhancements, system updates, and changes to requirements.
Responsibilities:
You will be responsible for:
- Ensuring customers have a clear understanding of requirements and that all applications and documents submitted are accurate, complete, and timely.
- Providing customers with real-time updates throughout the process.
- Maintaining strict client confidentiality, ensuring secure document handling and protection of client Personal Identifiable Information (PII) and all other data.
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Visa Consultant
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