Global Client Experience Manager
1 week ago
S&P Global is seeking a skilled Client Experience Manager to lead our efforts in delivering exceptional customer experiences across Europe.
In this role, you will be responsible for designing and implementing client-centric solutions that meet the evolving needs of our customers. If you have a passion for understanding customer needs and developing innovative solutions, this could be the ideal opportunity for you.
Main Responsibilities:
- Develop deep understanding of customer needs and preferences.
- Design and implement client-centric solutions that meet customer needs.
- Collaborate with cross-functional teams to deliver seamless customer experiences.
- Analyze customer feedback to identify areas for improvement.
Requirements:
- Bachelor's degree in Business Administration or related field.
- 3+ years of experience in customer experience or account management.
- Excellent communication and interpersonal skills.
- Ability to work in a dynamic environment and adapt to changing priorities.
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