Manager of Customer Support for Subsea Operations

3 days ago


Linköping, Östergötland, Sweden TN Sweden Full time

About the Role

We are looking for a highly motivated and experienced Customer Support Team Lead to join our team. As a key member of our Business Unit Underwater Systems, you will be responsible for leading and developing our Customer Support operation.

In this role, you will work closely with employees, contract/customer managers, line managers, and other functions within the Business Unit to deliver exceptional customer support and drive business growth.

The ideal candidate will have previous experience in leading roles, contract execution, and project management, with a strong understanding of customer support's business impact on the Business Unit's success.

What You Will Do

  • Lead and develop the Customer Support operation for Autonomous and Remotely Operated Underwater Vehicles.
  • Work closely with employees, contract/customer managers, line managers, and other functions within the Business Unit to deliver excellent customer support.
  • Drive strategic questions and operational improvements to enhance the customer experience.

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