Technical Atlassian Expert

4 days ago


Stockholm, Stockholm, Sweden TN Sweden Full time

We are seeking a highly skilled Technical Atlassian Expert to join our team in Stockholm. As a key member of our IT organization, you will be responsible for the technical administration of our Sinch Atlassian Enterprise Platform.

This includes setting technical strategies for integrations and supporting the technical implementation of strategic goals defined by the Atlassian Platform Owner. You will handle technical support tickets from users and act as the platform architect towards internal groups at Sinch.

The role is based in Stockholm, and you must be able to work from the office when the team meets there from time to time.

Key Responsibilities:
  • Work hands-on with Sinch Atlassian Platform support.
  • Drive excellent technical implementation.
  • Assist with setting up technical strategies with the Atlassian Platform Owner.
  • Provide information, improvement areas, and overall status to the Atlassian Platform Owner.
  • Define strategy for integrations towards other platforms in alignment with the Atlassian Platform Owner and Atlassian platform strategies.
  • Collaborate with other team leads for IT-Support/Infra/Security teams across Sinch.
  • Deliver end-user training to ensure effective utilization of Atlassian tools.
  • Drive improvement projects and ensure documentation are created and maintained.
  • Ensure the Atlassian Enterprise platform has high technical quality and security.
  • Complete assigned tasks promptly with autonomy, communicating progress effectively.
  • Understand and adhere to project timelines.
  • Voice delivery risks and provide solutions.
  • Foster teamwork through excellent communication and collaboration.
  • Lead client engagements and project delivery.

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