Expert IT Support in End User Computing Solutions
4 days ago
**Job Overview:**
We are seeking an experienced IT operations expert to join our team at Recipharm AB. This role is focused on delivering operational support for existing end-user computing (EUC) solutions within the Microsoft 365 ecosystem.
Key Responsibilities:
- Providing operational support for EUC solutions according to established service levels.
- Resolving technical issues related to Microsoft 365 services and Active Directory.
- Managing incidents and request fulfillment in ServiceNow.
- Collaborating with a multinational, geographically dispersed IT team to resolve complex technical issues.
Desired Skills and Experience:
- Minimum 5 years of experience in a similar role.
- Demonstrated experience in operational support (L2/L3) in Microsoft M365 ecosystem, Active Directory, and endpoint management solutions.
- Strong knowledge of Microsoft 365 services, including Exchange Online, SharePoint Online, Teams, Entra ID, Outlook, Power Automate, and Stream.
What We Offer:
- The opportunity to work in a dynamic environment with a leading CDMO.
- A competitive compensation package.
- The chance to develop your skills and expertise in EUC modernization.
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Sundsvall, Sweden Recipharm AB Full time**Job Summary:**This role is focused on delivering operational support for existing end-user computing (EUC) solutions within the Microsoft 365 ecosystem. The ideal candidate will have a strong understanding of EUC technologies, practical experience with relevant solutions, and excellent problem-solving skills.Main Tasks and Responsibilities:Providing...
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