Expert IT Support in End User Computing Solutions

4 days ago


Sundsvall, Sweden Recipharm AB Full time

**Job Overview:**

We are seeking an experienced IT operations expert to join our team at Recipharm AB. This role is focused on delivering operational support for existing end-user computing (EUC) solutions within the Microsoft 365 ecosystem.

Key Responsibilities:

  • Providing operational support for EUC solutions according to established service levels.
  • Resolving technical issues related to Microsoft 365 services and Active Directory.
  • Managing incidents and request fulfillment in ServiceNow.
  • Collaborating with a multinational, geographically dispersed IT team to resolve complex technical issues.

Desired Skills and Experience:

  • Minimum 5 years of experience in a similar role.
  • Demonstrated experience in operational support (L2/L3) in Microsoft M365 ecosystem, Active Directory, and endpoint management solutions.
  • Strong knowledge of Microsoft 365 services, including Exchange Online, SharePoint Online, Teams, Entra ID, Outlook, Power Automate, and Stream.

What We Offer:

  • The opportunity to work in a dynamic environment with a leading CDMO.
  • A competitive compensation package.
  • The chance to develop your skills and expertise in EUC modernization.


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