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Senior IT Service Management Specialist
2 weeks ago
We are looking for a seasoned ITSM Solution Engineer with a focus on ServiceNow configuration and development. The ideal candidate will have hands-on experience in designing and implementing scalable ServiceNow solutions, as well as managing the Configuration Management Database (CMDB).
Key Requirements- Technical Skills:
- Proven experience in ServiceNow configuration and development.
- Strong understanding of ITIL framework and principles.
- Experience with Agile methodologies and tools such as JIRA and Confluence.
- Familiarity with data analysis tools and techniques.
- Soft Skills:
- Excellent communication and problem-solving skills.
- Ability to collaborate with cross-functional teams.
- Strong stakeholder management skills.
