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Salesforce Process Owner
2 weeks ago
Becton, Dickinson and Company seeks a seasoned leader to lead its Nordic CRM team. As a Customer Service Team Lead, you will be responsible for developing and implementing strategic plans to improve customer satisfaction and loyalty.
Main responsibilities will include:
- Providing coaching and mentoring to team members to improve their performance.
- Developing and maintaining relationships with internal stakeholders to ensure seamless communication and collaboration.
- Analyzing data to identify trends and areas for improvement.
- Developing and implementing action plans to address identified issues.
