Junior Technical Support Specialist

7 days ago


Malmo, Skåne, Sweden Stryker Full time
Job Summary
The Junior Field Service Engineer will be responsible for providing technical support to customers and ensuring that Stryker's products are properly maintained and repaired. This role requires excellent technical skills, strong communication abilities, and a customer-focused mindset.

Key Responsibilities:
  • Travel to customer sites to provide technical support and repairs
  • Complete annual check and calibration according to MDR on customer site
  • Utilize software and technological tools to maintain proper records and access technical information
  • Assist the regulatory affairs department/customer to action product recalls, field safety notices, and field action notices
  • Support Installation of Stryker systems on customer site
  • Perform Software & Hardware Upgrades
  • Efficient and thorough documentation of service activities for internal and external reference
  • Ensure traceability of all field-based Stryker products through reporting tools

Requirements:
  • Educational background in at least one of the following disciplines: Electrical/Electronic/Telecommunications/Mechanical/Software
  • Fluency in both spoken and written (technical and medical) Swedish
  • Good level of English to understand trainings and manuals, in writing and speaking
  • Adequate IT knowledge (Microsoft Office, Lotus Notes, MFG/Pro, PS3, Outlook)
  • Full Driver's license

What We Offer:
  • Flat hierarchies and responsibility
  • Competitive salary and benefits
  • Opportunities for career growth and development
  • Recognition of your performance


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