E2E Solutions Professional

6 days ago


Malmo, Skåne, Sweden Axis Communications Full time

We are seeking a highly skilled and motivated Product Specialist to join our End-to-End (E2E) Solutions team

Responsibilities
  1. Manage Customer Cases: Prioritize and resolve escalated support cases with a sense of urgency.
  2. Build Competence: Provide internal trainings, create technical documentation as well as training material.
  3. Support Development of New Functionality: Test early prototypes and provide inputs regarding supportability, stability and usability.
  4. Drive Product Maintenance: Collaborate cross-functionally to ensure customer issues are addressed quickly and properly.
Requirements
  • At least 5 years work experience in the software industry.
  • Technical knowledge and experience from working with server-based software.
  • A pedagogic approach when explaining technical matters.
  • Excellent time management skills.
  • Good Swedish and English language skills.
About Us

Axis Communications is a global leader in the network video market.

We offer a unique opportunity to take part in supporting and developing a central part of our product portfolio.



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