Digital Transformation Specialist

3 days ago


Stockholm, Stockholm, Sweden Mastercard Full time

About the Team

The Client Service team is agile and focused on thinking big and scaling fast around the globe. We provide customers across industries and geographies with tailored solutions to address their business needs.

Your Key Tasks

  1. Develop a deep understanding of our product features and functionalities.
  2. Conduct platform demonstrations, training, and host webinars.
  3. Lead assigned delivery projects to ensure on-time goals are met.
  4. Research and deliver solutions for complex problems and respond to inquiries.

Your Responsibilities

  1. Act as a liaison between the client and product development teams.
  2. Assist with prioritization of client requested platform enhancements.
  3. Demonstrate a commercial mindset in identifying cross-sell and up-sell opportunities.
  4. Manage user-onboarding process and effectively partner with users.


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