Technical Business Consultant
5 days ago
We're looking for a talented Technical Business Consultant to join our team at UiPath. As a key member of our Enterprise Success team, you'll work closely with our customers to develop and implement automation strategies that drive business value.
Your primary responsibility will be to guide our customers through the adoption of UiPath's automation platform, ensuring they achieve maximum value and organizational impact. You'll work with stakeholders across all parts of the business and at all levels (C-suite down) to drive business adoption of our capabilities with a maniacal focus on achieving tangible business outcomes.
To succeed in this role, you'll need a strong background in programming (.NET / Java applications), SaaS and Cloud experience, and relevant work experience in customer-facing, technical account management or technical consulting roles. Fluency in written and spoken English is required, with Finnish being a plus.
Key ResponsibilitiesTaking ownership of your customers' technical success with the UiPath Platform
Being a core member of the UiPath account team for each of your customers, accountable for technical workstreams that help your customers strategize and execute adoption plans that will return exceptional business value
Providing embedded technical advisory and guiding the technical maturity of your customers' automation programs to help them achieve their objectives and elevate their line of sight as to what can be achieved
Providing UiPath Platform infrastructure, installation and upgrade planning, guided assistance, and troubleshooting
Enabling your customers' technical stakeholders on UiPath Platform best practices relevant to their unique automation pipelines, program objectives, environments, and constraints
Conducting design and code reviews for select automations to reinforce and verify those best practices
Performing technical health checks of your customers' automation programs and environments, identifying risks and opportunities for continuous improvement across technical disciplines
Collaborating with UiPath Product Support and other subject matter experts to manage, facilitate, communicate, and bring to positive closure escalated support incidents
Providing technical advisory to customers through webinars, demos, and speaking engagements
Developing and maturing our teams' processes, assets, and methodologies in an agile manner to continually iterate and maintain best-in-class delivery
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