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eCommerce Support Specialist

7 days ago

Stockholm, Stockholm, Sweden Transcom AB Stockholm - Stockholm Full time
About the Role

This is an exciting opportunity to join our dynamic eCommerce Support Team at Transcom AB Stockholm. As an eCommerce Customer Support Representative, you will be responsible for ensuring customer satisfaction throughout their online shopping experience.

Key Responsibilities

You will:

  • Act as a single point of contact for customers, responding to their queries and resolving their issues.
  • Provide product information and advice to customers, ensuring they make informed purchasing decisions.
  • Work closely with internal teams to ensure seamless customer experience across all touchpoints.
Requirements

To succeed in this role, you must have:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask effectively.
  • Good problem-solving skills and ability to think creatively.
About Us

Transcom AB Stockholm is a global company with over 33,000+ customer experience specialists in 29 countries. We deliver services in 33 languages for international brands across various industries.