ECommerce Support Specialist

3 days ago


Stockholm, Stockholm, Sweden Transcom AB Stockholm - Stockholm Full time

We're looking for customer-oriented individuals to join our dedicated eCommerce Support Team at Transcom AB Stockholm.

Job Description

As an eCommerce Customer Support Representative, you'll play a vital role in enhancing our client's customers' shopping experiences by providing exceptional service and support throughout their online purchasing journey.

You'll be working in a dynamic, fast-paced environment where you'll focus on ensuring customer satisfaction throughout the eCommerce journey—from purchase to delivery and beyond.

Responsibilities
  • Actively listen, empathise, and engage with customers, offering tailored solutions, advice, and information.
  • Collective agreement & pension plan
  • Health & wellness benefits
  • A dynamic and inclusive work environment
  • A brand new Office, freshly renovated.
  • 24/7 access to our state of the art Gym and Sauna
  • Extensive relocation support


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