Digital Transformation Consultant

12 hours ago


Stockholm, Stockholm, Sweden Capgemini Full time

Vill du vara med och forma den digitala framtid för våra kunder? Som ServiceNow Business Analyst har du möjlighet att bidra till deras digitaliseringsresa och tillföra samhällsnytta genom deras digitala transformationer.

I rollen som ServiceNow business analyst med fokus på CSM och HRSD, Business Process Management och digital process automation kommer du att leda workshops och definiera tekniska och funktionella verksamhetskrav. Du kommer att strukturera, följa upp och säkerställa att kraven uppfylls och skapa värde för verksamheten.

Rollen innebär också att vara ett viktigt stöd för verksamheten och bidra till att kunden uppnår sina affärsmål under transformationsresan. Du kommer att fungera som bryggan mellan IT och verksamhet, och genom dialog och kommunikation fånga och dokumentera verksamhetens behov, vilket skapar förutsättningar för ServiceNow-lösningar anpassade till kundens behov.

**Behörigheter:**

  • Erfarenhet av ServiceNow och Business Process Management.
  • Relevanta ServiceNow-certifieringar som CSM och HRSD.
  • Erfarenhet av agilt arbetssätt.


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