
IT Coordinator Specialist
3 days ago
DigitalTolk is a dynamic company at the forefront of innovation, revolutionizing the interpretation industry with our Interpretation-as-a-Service model. We have grown exponentially, from 5,000 interpretations in 2017 to over 350,000 in 2022, thanks to our automated matching process.
Our JourneyWe are proud to be part of an expansive phase in our continued journey. Our commitment to innovation has earned us numerous awards and prizes for addressing societal challenges. We are named Sweden's Fastest Growing Company 2021, one of Sweden's five most innovative Startups, and award-winning 'Sweden's best companies'.
The Role
You will be responsible for the office's IT structure and securing the company's IT environment as an IT Coordinator. This includes overall responsibility for IT support, routines and processes, specifying requirements towards suppliers, IT security, and user support.
Key Responsibilities:
- MDM Management.
- Purchase of equipment for new and existing employees.
- Work on various IT related issues such as hardware and application support to local and remote employees and coordinate projects and IT activities at the local site.
- Be responsible for assigned parts of on-boarding and off-boarding processes.
- Configuring and troubleshooting Mac, PC and Microsoft Office 365 products.
- Responsible for intranet and SharePoint, remote management systems.
- Responsible for IT security and updating the IT policy.
- Customer service technology: such as headsets, mouses, computers, telephony, systems and connectivity. Helping staff debug sound and connectivity issues and hardware.
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