E-commerce Operations Manager

4 days ago


Stockholm, Stockholm, Sweden Soundtrack Full time
Job Description:

E-commerce & Logistics Manager Job Summary

We are seeking an experienced E-commerce & Logistics Manager to join our team at Soundtrack. As a key member of our organization, you will be responsible for overseeing the efficient flow of music players and speakers, managing a blend of e-commerce expertise, supply chain understanding, and strong analytical skills.

About the Role:
  1. Supply Chain Management: Manage supply, production forecasts, and inbound shipping to ensure seamless delivery of products.
  2. Inventory Management: Oversee inventory levels, fulfillment integration, and logistics workflows to meet customer demands.
  3. E-commerce Platform Management: Manage our e-commerce platform, including product pages, checkout processes, and overall site performance to enhance user experience.
  4. Key Performance Metrics Tracking: Monitor and track key performance metrics (KPIs) such as traffic, sales, conversion rates, and return rates to inform data-driven decisions.
  5. Collaboration and Improvement: Collaborate with internal teams, suppliers, and shipping carriers to drive continuous improvement and optimize business operations.
About You:

We're looking for someone who is highly organized, open-minded, and process-driven, with excellent communication and interpersonal skills.

You should have:

  • E-commerce Experience: 3+ years of proven experience managing an e-commerce platform, including product listing optimization, website updates, and online sales strategies.
  • International Logistics Knowledge: Solid experience and understanding of logistics principles, including inventory management, warehousing, shipping, and order fulfillment processes.
  • Analytical Skills: Proficiency in data analysis to track key metrics and make data-driven decisions to improve efficiency and sales.
  • Tech Savviness: Comfortable working with various e-commerce platforms, inventory management systems, and shipping software.
About Soundtrack:

Soundtrack is a B2B scale-up company providing music streaming services for businesses. We serve small customers like cafes and bigger brands, with a talented team of designers, engineers, and music experts.



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