E-Commerce Visionary

5 days ago

Stockholm, Stockholm, Sweden EF Education First Gruppe Full time

We believe that the world is better when people try to understand one another. At EF, we've helped millions of people see new places, experience new cultures, and learn new things about the world and themselves.

About the Role:

The Director of E-Commerce will develop and execute a testing strategy for customer-facing applications to improve the shopping and booking experience, defining requirements, overseeing test implementation, and analyzing results.

  • Partner with the Product and Analytics teams to refine event tracking across our marketing systems to identify customer segmentation opportunities.
  • Lead the cross-departmental collaboration across Product, Marketing, Analytics, Technology, Sales, Operations, and Customer Service to optimize digital channels.
  • Author and maintain requirements documentation detailing business objectives, priority, scope, level of effort, timeline for execution, and expected return for all web and mobile projects and enhancements.
What We Offer
  • Paid International Business Travel opportunities.
  • Eligibility for our Workplace Flexibility Program: This role is based in our Boston office, with up to two days working from home per week with our pilot hybrid work model.

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