Lead Dispute Operations Specialist

17 hours ago


Stockholm, Stockholm, Sweden TN Sweden Full time
About the Team

We are a leading IT company in the Nordics, and our Dispute Management Services team is responsible for providing a secure dispute process for card issuers and cardholders. We are committed to delivering high-quality validations in compliance with complex card payment scheme rules, local financial regulations, and each issuer's terms and conditions.

The ideal candidate will have:

  • Experience in leading teams and establishing development plans for direct reports
  • Excellent communication and leadership skills, with the ability to manage complex relationships
  • Good knowledge within dispute & chargeback processes, including card scheme processes and products

As a member of our team, you will have access to professional and personal development opportunities, a modern office environment, and a dynamic and friendly work atmosphere.



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