Digital Transformation Specialist
5 days ago
We are seeking a skilled Delivery Lead to join our Data Driven Care team in Sweden. As a key member of our team, you will be responsible for ensuring customer satisfaction, contract fulfillment, and achieving financial targets for all implementation projects within the Data Driven Care product portfolio.
You will work closely with customers to understand their needs and provide strategic guidance to ensure successful project outcomes. Your expertise in leading large and complex value-driven sales and deliveries in software, IT systems, and projects will be invaluable to our team.
Responsibilities:
- Ensure customer satisfaction, contract fulfillment, and achieve financial targets for all implementation projects within the Data Driven Care product portfolio.
- Develop Evolve, our implementation project capabilities in Sweden to continuously improve performance in terms of customer satisfaction, contract fulfillment, and financial performance.
- Expand our implementation and delivery capabilities and team in the Swedish market in line with our business growth.
- Act as project manager or project owner for key projects to ensure agreed results in the implementation project.
- Lead, coach, and develop Project Managers of Data Driven Care implementation projects in Sweden.
- Optimize profitability and ensure top-quality delivery by utilizing global and local capacity, partner ecosystems, and subcontractors.
- Provide strategic guidance to customers and be seen as a trusted advisor and partner.
- Understand and identify customers' present and future needs and feedback to sales and product management.
- Identify organic growth opportunities within the portfolio and work with Customer Client Directors to progress and execute such opportunities.
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