
Technical Support Specialist
1 day ago
Epiroc Group is a global leader in the provision of equipment, digital solutions, and aftermarket support for the mining and construction industries. Our mission is to accelerate the transformation towards more sustainable industries by developing and providing innovative and safe products and services.
Job OverviewThis is an exciting opportunity to join our team as a System Administrator and contribute to the success of our business. As a key member of our IT team, you will be responsible for ensuring the smooth operation of our applications and systems, working closely with cross-functional teams to deliver high-quality solutions and maintain optimal performance of production environments.
Key Responsibilities- Collaborate with IT and engineering teams to manage system upgrades, patches, and integrations
- Support end-users with troubleshooting, issue resolution, and system improvements
- Monitor system health, security, and performance, proactively addressing potential issues
- Document system configurations, processes, and best practices
- Assist in deployment, testing, and automation tasks within the PLM ecosystem
To be successful in this role, you will need:
- 2-4 years of experience in system administration, preferably in any PLM applications (Teamcenter, Windchill or similar)
- Familiarity with Windows server environments and databases (Ex: SQL)
- Basic scripting knowledge (PowerShell, Shell, or Python) for automation tasks
- Understanding of IT infrastructure, networking, and security principles
- Strong communication skills and fluency in both spoken and written English
We offer a competitive benefits package, flexible working hours, and opportunities for professional development. Our company culture values collaboration, commitment, and innovation, and we strive to create a positive atmosphere that fosters creativity and growth.
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