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Team Management Professional
19 hours ago
Key Responsibilities
The Team Manager will be responsible for:
- Full operational and performance responsibility for the team, covering the entire employee lifecycle.
- Regular collaboration with customers to drive improvements in customer satisfaction.
- Ownership of essential meeting arenas internally to drive improvements across the business unit.
- Identify opportunities for process enhancements and framework creation.
- Participation in sales processes, working closely with cross-functional sales and bid teams.
Required Qualifications
The ideal candidate will have:
- Demonstrable hands-on knowledge and skills in one of the areas: project management, service management or customer success management.
- Experience in managing complex deliveries, projects, customer collaborations, and communications.
- Strong leadership and communication skills.
Work Environment
The Team Manager will work in a dynamic and fast-paced environment, collaborating with a team of experienced professionals. Key characteristics of the work environment include:
- A focus on delivering exceptional customer experiences.
- A commitment to innovation and experimentation.
- A culture of open communication and transparency.
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