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IT Service Owner
2 months ago
We are seeking an experienced IT Service Owner to join our team at E.ON, a leading energy company. As an IT Service Owner, you will be responsible for the management and maintenance of our IT systems, ensuring they are running smoothly and efficiently.
Key Responsibilities- Lead the IT service management process, ensuring that all IT services are delivered to the required quality and service level.
- Develop and implement IT service management processes and procedures to ensure compliance with industry standards.
- Collaborate with cross-functional teams to identify and prioritize IT service improvements.
- Manage and maintain IT service level agreements (SLAs) with internal and external stakeholders.
- Develop and implement IT service continuity plans to ensure business continuity in the event of an outage or disaster.
- Proven experience in IT service management, preferably in a similar role.
- Strong knowledge of IT service management frameworks, such as ITIL.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
- Strong analytical and problem-solving skills.
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. Our team is passionate about delivering high-quality IT services and making a positive impact on our customers and the environment.
About E.ONE.ON is a leading energy company that is committed to delivering sustainable energy solutions to our customers. We are a dynamic and innovative company that is constantly looking for ways to improve our services and reduce our environmental impact.
