Business Process Excellence Lead

5 days ago


Älmhults Kommun, Sweden IKEA Full time
Driving Digital Transformation

At IKEA, we are dedicated to make a better everyday life for the many people. We are on a journey to become even more affordable, accessible and sustainable. To make that happen, we need people with imagination who share our vision of a better everyday life. Together, we'll innovate the future of life at home through data, technology, people and processes to meet and exceed our customers' needs.

Main Challenges
  • Identify and propose process/sub-process design and/or improvement initiatives and prepare basis for decisions.
  • Gather, understand and analyze business benefit of identified process improvement potentials.
  • Support implementation and establishment of the process including identifying competence development needs.
  • Facilitate and push the implementation of way of working with process-oriented business development in IKEA.
  • Lead, manage and/or support process improvement projects (incl IT tools). Interact with related functions and matrixes in the development of the solution.
  • Secure consistency and interdependencies in the process development towards other connected processes.
  • Improve, develop & keep process documentation up to date according to defined framework (process maps, working methods, task descriptions, measurement specifications, learning material, …).
  • Secure follow-up of process performance according to set KPI's.
  • Participate in external networks for benchmarking and to enhance knowledge in relevant processes.
Required Skills
  • The specific processes, organizations and business in the field of work.
  • The IKEA value chain, the process landscape and the IKEA organization.
  • Process development, improvement methods/tools and practical experience of process development.
  • Cost/benefit and how to affect its result through process development.
  • Change management.
  • Lean manufacturing, Six sigma, IPS, e.g.
  • Previous experience with SAP products will give you an extra edge.


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