Paradox Community Advocate

6 days ago


Stockholm, Stockholm, Sweden Paradox Interactive Full time

About the Role

As a Community Ambassador at Paradox Interactive, you will work as a part-time freelancer to support moderation and communication of our forum for your assigned brand. You will support the growth and engagement of a healthy and inclusive community by assisting in the execution of the community plan and supporting the management of relevant channels.

You are also responsible for measuring the success rate of the assistance you provide, providing reporting on community feedback and sentiment to your manager.

You report to the Community Program Specialist of the brand and work closely with them in day-to-day operations. You are responsible for the brand's forum, with a focus on helping connect the developers with the players and communicating surrounding bug reports, feedback, and suggestions/requests.

The position is hourly-paid and remote, offering flexibility in defining your number of weekly working hours in agreement with your Community Manager, depending on the needs of the brand and activity in the community.

Key Responsibilities
  1. Manage, grow, and cultivate a healthy community for your assigned community.
  2. Manage and moderate the brand forum.
  3. Execute community activities assigned to you on relevant platforms.
  4. Communicate with players when they submit reports, feedback, or suggestions/requests.
  5. Communicate with developers about the reports, feedback, or suggestions/requests from players.


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