![Soundtrack Your Brand](https://media.trabajo.org/img/noimg.jpg)
E-commerce Operations Specialist
6 hours ago
About Us
At Soundtrack Your Brand, we're a B2B scale-up company revolutionizing the music streaming services industry for businesses. Our expertise lies in providing seamless experiences to clients like Joe & The Juice, Barbour, and Hard Rock Hotels.
The Role
We're seeking an E-commerce & Logistics Manager to spearhead our online store and logistics operations. This role demands a unique blend of e-commerce acumen, supply chain understanding, and analytical prowess.
Main Responsibilities
- Optimize customer journeys through data-driven insights and strategic planning.
- Manage product listings, shipping, and order fulfillment processes efficiently.
- Oversee e-commerce platform performance, ensuring seamless user experiences.
- Analyze key performance metrics (KPIs) such as traffic, sales, conversion rates, and return rates.
- Collaborate with cross-functional teams to drive continuous improvement.
About You
We're looking for a highly organized individual with a passion for process improvement. If you're open-minded, detail-oriented, and eager to learn, we'd love to hear from you.
Requirements
- E-commerce Experience: 3+ years of experience managing an e-commerce platform.
- International Logistics Knowledge: Solid understanding of logistics principles, including inventory management, warehousing, shipping, and order fulfillment processes.
- Analytical Skills: Proficiency in data analysis to track KPIs and make informed decisions.
- Communication and Collaboration: Excellent interpersonal skills to work effectively with internal teams and external partners.
- Tech Savviness: Familiarity with e-commerce platforms, inventory management systems, and shipping software.
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