E-commerce Operations Specialist

6 hours ago


Stockholm, Stockholm, Sweden Soundtrack Your Brand Full time

About Us

At Soundtrack Your Brand, we're a B2B scale-up company revolutionizing the music streaming services industry for businesses. Our expertise lies in providing seamless experiences to clients like Joe & The Juice, Barbour, and Hard Rock Hotels.

The Role

We're seeking an E-commerce & Logistics Manager to spearhead our online store and logistics operations. This role demands a unique blend of e-commerce acumen, supply chain understanding, and analytical prowess.

Main Responsibilities

  • Optimize customer journeys through data-driven insights and strategic planning.
  • Manage product listings, shipping, and order fulfillment processes efficiently.
  • Oversee e-commerce platform performance, ensuring seamless user experiences.
  • Analyze key performance metrics (KPIs) such as traffic, sales, conversion rates, and return rates.
  • Collaborate with cross-functional teams to drive continuous improvement.

About You

We're looking for a highly organized individual with a passion for process improvement. If you're open-minded, detail-oriented, and eager to learn, we'd love to hear from you.

Requirements

  • E-commerce Experience: 3+ years of experience managing an e-commerce platform.
  • International Logistics Knowledge: Solid understanding of logistics principles, including inventory management, warehousing, shipping, and order fulfillment processes.
  • Analytical Skills: Proficiency in data analysis to track KPIs and make informed decisions.
  • Communication and Collaboration: Excellent interpersonal skills to work effectively with internal teams and external partners.
  • Tech Savviness: Familiarity with e-commerce platforms, inventory management systems, and shipping software.


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