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Data Center Engineer
8 hours ago
At Broadridge, we strive to empower our employees to achieve their full potential. If you're passionate about developing your career in IT, come and take on this exciting opportunity.
Job DescriptionThis role is critical in ensuring the seamless operation of servers, networking equipment, and other IT infrastructure that supports business-critical applications and services. Key responsibilities include installation and maintenance, monitoring and diagnostics, troubleshooting, documentation, security compliance, asset management, emergency response, collaboration, and training and development.
Responsibilities- Installation and Maintenance:
- Install, configure, and maintain servers, storage devices, and networking equipment.
- Perform routine maintenance tasks such as cleaning, checking cables, and ensuring proper airflow and cooling.
- Monitoring and Diagnostics:
- Monitor system performance, capacity, and availability using various tools and dashboards.
- Diagnose and resolve hardware and software issues, including server failures, network outages, or storage problems.
- Troubleshooting:
- Respond to alerts from monitoring systems in real-time to prevent or minimize downtime.
- Conduct root cause analysis for recurring issues to implement permanent fixes.
- Documentation:
- Maintain accurate documentation of infrastructure configurations, maintenance activities, and incident responses.
- Update operational procedures and system diagrams to reflect current states.
- Security Compliance:
- Ensure all operations comply with security policies, including physical security of the data center.
- Participate in security audits and implement security measures as required.
- Asset Management:
- Track inventory of hardware assets, manage lifecycle from procurement to decommissioning.
- Manage spare parts inventory and ensure readiness for replacements.
- Emergency Response:
- Be available for emergency calls for critical system failures, which might include after-hours or weekend work on a rotation basis.
- Collaboration:
- Work closely with other IT teams, including network engineers, system administrators, and software developers.
- Coordinate with external vendors for equipment repairs or upgrades.
- Training and Development:
- Keep abreast of new technologies and methodologies in data center management.
- Participate in training sessions and might occasionally train new staff or interns.
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