Microsoft Dynamics 365 Expert Solutions Lead
1 day ago
We are seeking an experienced Microsoft Dynamics 365 Senior Solutions Architect to join our team. As a key member of our delivery team, you will be responsible for delivering high-quality business and software solutions and services to clients.
Key Responsibilities
- Develop and implement effective solutions to meet client requirements;
- Manage and document workshops, meetings and requirements sessions with the client representatives, project stakeholders and teams;
- Collaborate with onsite engagement team & client team to gather requirements, determine expectations & finalise deliverables;
- Ensure that all consultancy and configuration work is delivered according to our project methodology;
- Deliver high quality business and software solutions and services to clients ensuring the implementation of best practices based on Microsoft Dynamics standards and supported configuration/customisations;
- Support practice development activities such as defining and configuring industry specific solutions;
- People management, people development & career progression support, performance assessment and management
What You Will Need
- Minimum 12+ years hands-on proven functional experience in CRM configuration, standard workflows, dashboards, forms, views and standard reports development;
- At least 5-6 end to end large scale implementations with D365 CE (or lower versions); Proven experience designing applications using various modules of D365 CE like Sales, Marketing, Customer Service & Field Service;
- Strong exposure to presales;
- Conducting interviews to hire talent;
- Proven experience designing applications which use Power Platform (Power Apps, Automate, Virtual Agents, Power BI);
- Strong understanding of Dynamics 365 Common Data Model and Common Data Model including the customisations and development of Business Data Models for different solutions;
- Ability to drive conversations around Digital Transformation journey of clients and laying roadmap to achieve successful outcomes;
- A proven track record of successful maintenance or implementation of a number of solutions within large client companies, preferably across a number of business verticals;
- A proven ability to develop a clear understanding of clients' needs and the ability to incorporate them into a solution;
- Experience of consultancy roles in software delivery;
- Experience in a delivery-orientated IT environment using waterfall, agile and Devops methodologies;
- Adept at Business Requirement Analysis;
- The ability to see the greater picture and suggest solutions both within and outside the current implementation;
- Project documentation experience especially for work packages to be implemented by offshore teams;
- Business process mapping, modelling and documentation knowledge;
- Excellent analytical, problem-solving, and communication skills;
- Ability to work independently and collaboratively as part of a team;
- Fluent in English.
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