Hardware and Software Engineer

15 hours ago


Stockholm, Stockholm, Sweden TN Sweden Full time
About the Job

As a Technical Support Engineer, you will play a crucial role in delivering high-quality technical support to our clients.

Responsibilities:
  • Provide technical assistance to clients via phone, email, or in-person.
  • Identify and resolve technical issues efficiently, escalating complex problems to senior engineers when necessary.
  • Document technical solutions and best practices, contributing to knowledge base growth.
  • Collaborate with internal teams to ensure seamless issue resolution and client satisfaction.
Required Qualifications:
  • 6-8 years of experience in technical support, preferably in Windows and Mac environments.
  • Hands-on experience with Windows/Linux/Mac OS environments.
  • Excellent problem-solving and communication skills.


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