Senior Field Service Manager

22 hours ago


Stockholm, Stockholm, Sweden TN Sweden Full time
Job Description

The role of Senior Field Service Manager - EMEA is to lead the installation and relocation of analytical laboratory instruments in the European region, ensuring high levels of service excellence. As a key member of the team, you will contribute to large projects at customer sites, leveraging your technical expertise to drive results.

This position requires strong analytical, problem analysis, and decision-making skills, with the ability to work independently and as part of a global team. Excellent communication, organizational, and time management skills are also essential for success in this role.

You will be responsible for:

  • Installation and relocation of analytical laboratory instruments
  • Technical release of analytical systems for laboratory use
  • Focus on installations of large projects requiring special attention
  • Analyzing and resolving questions and problems
  • Documenting regional activities according to quality procedures
  • Closing collaboration with Global Customer Support
  • Knowledge transfer to other Field Service Engineers

Key qualifications include a full technical higher education, basic knowledge of electronics, electro-mechanical systems, and information technology, and fluency in English. A valid driver's license and adherence to applicable laws and regulations are also required.

We are looking for an experienced professional who can thrive in a diverse environment, creating space for co-creation and focusing on delivering exceptional service to our customers and patients.



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