
Quantitative User Experience Analyst II
4 days ago
Product Insights and Strategy
We are looking for a skilled researcher to join our Product Insights team. As a member of this team, you will work closely with cross-functional teams to drive meaningful product experiences and services.
You will lead research initiatives to understand user needs, behaviors, and preferences, providing critical input when shaping compelling offerings and experiences. This is a unique opportunity to make a significant impact on how millions of Spotify users are supported worldwide.
Your Responsibilities
- Lead research initiatives to address key business questions and inform product decisions.
- Develop and execute comprehensive research plans, including methodology selection, sample design, and data collection.
- Analyze data from internal and external sources to identify key market and user trends, patterns, and insights.
- Present findings and recommendations to business, product, design, and engineering teams using storytelling techniques.
- Foster strong relationships with stakeholders to drive impact and translate insights into product improvements and business strategies.
- 5+ years experience designing and executing surveys, working with statistical software and tools (e.g., SPSS, R, SQL, Python, Excel) to analyze data and generate insights.
- Proven project management skills, leading research across all stages of the project.
- Able to turn ambiguous questions into clear research objectives and plans.
- Engaging storyteller and communicator, comfortable presenting complex information to various audiences.
- Thrives in a fast-paced, collaborative environment.
- Passionate about learning and growing in quantitative user research and contributing to the practice within Spotify.
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