Service Management and SIAM Expert

4 weeks ago


Stockholm, Stockholm, Sweden Sofigate Full time
Join Our Team as a Service Management and SIAM Professional

We are seeking a highly skilled Service Management and SIAM professional to join our team at Sofigate. As a Service Manager, you will be responsible for managing Business Technology services and developing Service Management and SIAM capabilities for our customers.

Key Responsibilities:

  • Define, develop, and manage core SIAM processes in an operational environment.
  • Develop and implement Service Management and related practices, including project management, Agile/DevOps, and organizational change management.
  • Collaborate with IT and business organizations to ensure effective communication and service delivery.

Requirements:

  • Experience in Service Integration and Management (SIAM) and Service Management.
  • Knowledge of ITIL, process automation, and data analytics.
  • Excellent communication and interaction skills, with fluency in Swedish and English.

What We Offer:

  • A dynamic and international work environment with a team of experts.
  • Opportunities for growth and development, with a focus on sustainable value creation for our customers.
  • A healthy work-life balance, with support for maintaining a balance between work and personal life.

About Sofigate:

We are The Business Technology Company with the fastest time-to-value in the gen AI era. We achieve this by combining our transformation expertise with low/no-code platforms and generative AI. Our team of 800+ professionals based in 8 offices across 5 countries are always ready to help, both our colleagues and our customers. At the very core of our being are our values: dare, care, and grow.



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