Portfolio Development Manager

4 hours ago


Stockholm, Stockholm, Sweden CatalystOne Solutions Full time

We are seeking a Portfolio Development Manager to join our team in Oslo, Norway. Our Customer Success Team spans the Scandinavian countries and works daily to secure excellent customer experience.

Responsibilities:
  • Manage a portfolio of customers across the Scandinavian region.
  • Develop and implement strategies to drive customer growth and satisfaction.
  • Build strong relationships with customers and internal stakeholders.
  • Monitor and report on key performance indicators (KPIs) related to customer growth and satisfaction.
  • Identify and pursue opportunities for upselling and cross-selling.
Requirements:
  • 3-5 years of experience owning a portfolio of customers.
  • Experience working as KAM, Account Executive or Customer Success Manager, ideally within a SaaS company.
  • Commercial experience and business acumen.
  • Results-oriented individual.
  • Comfortable working with set KPIs and targets.
  • Negotiation skills.
  • Great communication and collaboration skills internally and externally.


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