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ServiceNow Implementation Specialist

2 months ago


Stockholm, Stockholm, Sweden OU302 Tietoevry Tech Services AB Full time

About the Role:

We are seeking a skilled ServiceNow Implementation Specialist to join our team at OU302 Tietoevry Tech Services AB. As a key member of our team, you will be responsible for implementing ServiceNow ITSM module for our customers, contributing as a ServiceNow developer in projects, and analyzing and resolving production issues.

Key Responsibilities:

  • Implement ServiceNow ITSM module for our customers
  • Contribute as a ServiceNow developer in projects ranging from simple to complex
  • Analyze and resolve production issues around implemented solution based on ServiceNow
  • Implement integration using REST API or any other standard integration platforms available
  • Handle code migration from development to test to production instances of ServiceNow
  • Support end users with queries around ServiceNow-based implemented solution

Requirements:

  • You are fluent in Swedish and English, spoken and written
  • You are Certified ServiceNow Administrator with preferably ITSM Implementation Specialist
  • Minimum 2 to 3 years of experience as a ServiceNow developer
  • Strong technical knowledge about ServiceNow ITSM module
  • Candidates with ServiceNow CSM/HR module knowledge are preferred
  • Proven track record working in ServiceNow platform as technical consultant

About Tietoevry:

Tietoevry creates purposeful technology that reinvents the world for good. We are a leading technology company with a strong Nordic heritage and global capabilities. Based on our core values of openness, trust, and diversity, we work with our customers to develop digital futures where businesses, societies, and humanity thrive.

Our 24,000 experts globally specialize in cloud, data, and software, serving thousands of enterprises and public-sector customers in more than 90 countries. Tietoevry's annual turnover is approximately EUR 3 billion and the company's shares are listed on the NASDAQ exchange in Helsinki and Stockholm, as well as on Oslo Børs.