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Service Crew

1 month ago


Gothenburg, Västra Götaland, Sweden Winn Hotel Group Full time
About the Role

We are seeking a passionate and driven individual to join our team as a Service Crew - Reception. As a key member of our front desk team, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service and ensuring a smooth and enjoyable stay for our guests.

Key Responsibilities
  • Provide exceptional customer service to our guests, responding to their needs and resolving any issues in a timely and professional manner.
  • Manage the front desk operations, including checking in and out guests, handling room assignments, and resolving any issues related to guest rooms.
  • Work collaboratively with other departments, including housekeeping, food and beverage, and maintenance, to ensure seamless operations and excellent guest experience.
  • Participate in ongoing training and development to enhance knowledge and skills, ensuring that you are up-to-date on the latest hotel policies, procedures, and technologies.
What We Offer

As a Service Crew - Reception at Winn Hotel Group, you will have the opportunity to work in a dynamic and fast-paced environment, where no two days are ever the same. You will be part of a team that is passionate about delivering exceptional guest experiences and exceeding expectations.

We offer a competitive salary and benefits package, as well as opportunities for career growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.