Chief Transformation Officer
13 hours ago
ServiceNow is a global market leader in innovative AI-enhanced technology, empowering organizations to find smarter, faster, and better ways to work. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to bring about transformative change.
With over 8,100 customers, including 85% of the Fortune 500, we are committed to making the world work better for everyone. Join us as we pursue our purpose and continue to push the boundaries of what is possible.
Job Description
We are seeking a skilled Principal Success Architect to join our outstanding Customer Success Team. As a trusted advisor, you will be responsible for delivering consultancy and services to F500 companies up to the CxO level. You will work closely with customers and partners, building relationships and acting as a key liaison between our organization and theirs.
Key responsibilities include:
- Developing and executing strategic plans to drive digital transformation
- Providing expertise in one industry and minors in one or two additional industries
- Establishing and maintaining executive relationships with CxO and business line leaders
- Identifying business outcomes and achieving them
As a member of our team, you will have the opportunity to work on high-profile projects and collaborate with talented professionals from diverse backgrounds.
Required Skills and Qualifications
To succeed in this role, you must possess:
- A passion for working with customers
- 10+ years of progressive experience as part of a professional services organization
- Experience in advisory roles focused on technology-enabled transformations
- Depth in digital transformation design, implementation, and management
- Expertise in one industry and minors in one or two additional industries
- IT, HR, or GBS transformation experience
- Experience in establishing and maintaining executive relationships with CxO and business line leaders
- Right to work in country
Benefits
We offer a comprehensive benefits package, including:
- Competitive salary and bonus structure
- Comprehensive health insurance
- Generous paid time off
- Opportunities for career growth and professional development
Others
We approach our distributed work environment with flexibility and trust. We strive to create an accessible and inclusive experience for all candidates and employees.
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