Training Program Lead
2 weeks ago
A-hub is a leading provider of professional services, dedicated to empowering organizations through strategic consulting and innovative solutions.
We are seeking a highly skilled Training Program Lead to join our team. As the ERP Training Lead, you will develop and execute training strategies that align with our business objectives and ensure seamless adoption across the organization.
Main Responsibilities:
- Needs Analysis: Conduct comprehensive analyses to identify skill gaps and training requirements for end-users across departments, ensuring alignment with organizational goals.
- Program Design: Design and adapt training programs to suit the specific needs of diverse user groups, ensuring relevance, engagement, and practical application.
- Evaluation Methods: Develop and implement robust evaluation methods to measure the impact of training sessions, using insights to refine and enhance future programs.
- Knowledge Sharing: Lead knowledge-sharing sessions to empower internal teams with the skills and understanding needed to independently manage and maintain the system post-implementation.
- Resource Management: Create and maintain a centralized, well-organized repository of training resources, making them easily accessible for ongoing user reference and support.
- User Experience: Actively work to make the training process straightforward and rewarding, ensuring users feel supported and capable of utilizing the system effectively.
- Feedback Collection: Actively collect feedback from training participants and incorporate their insights to continuously improve the quality and effectiveness of the training.
- Progress Communication: Maintain clear and consistent communication with stakeholders about training progress, addressing challenges proactively to avoid delays in the implementation process.
- Environment Setup: Coordinate and establish realistic training environments that replicate the production system, enabling hands-on and practical learning experiences.
- Continuous Improvement: Stay informed on the latest trends and best practices in training and development, incorporating innovative strategies into the training framework to optimize outcomes.
Requirements:
- Professional Background: Several years of experience leading training programs in an ERP implementation context, preferably with Dynamics 365.
- Skill Set: Strong ability to assess training needs and design effective programs tailored to diverse user groups.
- Technical Competencies: Proficient in creating and maintaining training documentation and repositories, experience with training evaluation and feedback collection to drive continuous improvement.
- Linguistic Capabilities: Fluency in English, both orally and in writing. Swedish is a plus.
This is a fantastic opportunity to make a meaningful contribution to the success of A-hub's ERP implementation by designing and delivering impactful training programs.
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