Senior UX Researcher Position

14 hours ago


Stockholm, Stockholm, Sweden Ericsson GmbH Full time

Job Overview

Ericsson GmbH is looking for a highly skilled UX Researcher to join our Design and User Experience team. As a key member of our team, you will work on diverse projects, applying both quantitative and qualitative research methods to solve challenges in our software portfolio through user experience measurement, data collection, and analysis.

You will focus on understanding user needs, delivering great experiences, and helping organizations scale. With a positive attitude and a commitment to quality, you'll foster a culture of continuous learning.

Main Responsibilities

  • User Research Methods: Use a wide range of research approaches, including contextual inquiry, in-depth interviews, longitudinal qualitative research, co-creation, validation research, usability/task analysis, secondary research, trend scanning, surveys, analyzing data sets, etc.
  • Data Analysis: Carry out and make decisions on statistical analysis of acquired raw data, using flexible and multiple approaches that can provide practical insights and design outcomes.
  • Workshops and Co-Creation Sessions: Conduct workshops and co-creation sessions based on user research.
  • Communication: Synthesize multiple data sources and insights into communication documents that present a clear message about the biggest implications for stakeholders.
  • Process Development: Create processes for data sharing within the DUX team, and implement new tools and methods seen in the market.
  • Research Output: Help translate primary and secondary research findings into outputs that support ideation and concrete solutions.


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