Service Order Coordinator

4 days ago


Ludvika, Dalarna, Sweden Hitachi Energy Full time

About Our Team:

At Hitachi Energy, we are seeking a skilled Service Order Specialist to join our order team in Ludvika.

This role is critical in delivering new transformers and reactors worldwide, as well as supporting our local customers. As a key member of our close-knit order team, you will be responsible for managing customer orders for various transformer parts and services.

Main Responsibilities:

  • Register customer orders in the system and track progress from handover to delivery.
  • Communicate with customers and internal stakeholders regarding orders and documentation.
  • Read and understand drawings and documentation from different orders.
  • Keep track of and archive documentation.
  • Closely collaborate with internal and external stakeholders for successful execution.

About You:

  • We seek individuals with a few years of work experience in order management and knowledge of Hitachi Energy's products is an advantage.
  • You should be systematic, able to take initiative, and meticulous in your work.
  • A positive and proactive mindset, excellent social skills, and the ability to create a good atmosphere are highly valued.
  • Proficiency in Microsoft Office is essential.
  • Experience with SAP or similar ERP systems is beneficial.
  • Fluency in English and Swedish is required; proficiency in other languages is considered a plus.

What We Offer:

  • Collective agreement
  • Flexible working time
  • Health care and wellness allowance
  • Fantastic career possibilities within Hitachi Energy globally
  • Mentor support throughout onboard phase
  • Variety of trainings and education supporting employee development
  • Diversified company with over 70+ nationalities working in Sweden
  • Supplementary compensation for parental leave
  • Employee Benefit Portal with thousands of discounts and perks


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