Renewable Energy Support Specialist
4 days ago
About Us
Solplanet is a leading provider of renewable energy solutions, driven by the simple idea of making solar power accessible to everyone.
We strive to deliver exceptional experiences for our customers and partners in the distribution, installation, and utility-scale segments.
Our team is passionate about deploying sustainable energy solutions that make a positive impact on local societies worldwide.
Job Overview
This role will be responsible for providing technical support and training to customers, developing strong relationships with key stakeholders, and collaborating with sales teams to maintain customer loyalty.
The successful candidate will have in-depth knowledge of PV systems, energy storage, and EV chargers, as well as excellent communication and interpersonal skills.
- Main Responsibilities:
- Support customers through training, application engineering, and general technical consultancy
- Develop and maintain relationships with distributors, installers, and EPC network stakeholders
- Collaborate with sales teams to maintain customer relationships and strengthen loyalty
- Deliver online or onsite training to customers
- Maintain knowledge of current and upcoming regulatory requirements related to Solplanet products
- Provide feedback and suggestions to Product Management to enhance the product roadmap
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