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Sales Engineer

2 weeks ago

Stockholm, Stockholm, Sweden Tungsten Automation Corporation Full time
Job Description

The Sr. Sales Engineer is a key member of our sales team, providing pre-sales technical support for all Tungsten Automation products and associated applications.

Responsibilities include:

  • Preparing standard and custom demonstrations for Account Managers and resellers.
  • Handling pre-sales technical issues professionally and efficiently.
  • Maintaining in-depth knowledge of Tungsten Automation products.
  • Maintaining a working knowledge of content repositories and workflow systems.
  • Ensuring understanding of key verticals, including Financial Services, Insurance, Manufacturing, Logistics, Healthcare, etc.
  • Understanding Tungsten Automation's role in supporting business processes, including process assessments, solution development, and current/future requirements.
  • Responding to technical questions in RFI/P/Qs.
  • Sharing 'Best Practices' with other SEs.
  • Creating and distributing reusable assets for the greater Tungsten Automation community (SEs, AEs, Partners, Marketing, etc.).
  • Providing feedback to Product Development regarding new features, improving product performance, and eliminating bugs.
  • Preparing Professional Services for efficient installations – managing transition from pre-sales to post-sales and staying involved as implementation progresses.
  • Preparing resellers on technical aspects of selling Tungsten Automation solutions practices and procedures.
  • Serving as point of contact for resellers on technical issues.