Technical Administrator for Atlassian Enterprise Platform

6 days ago


Stockholm, Stockholm, Sweden TN Sweden Full time
Job Description

We are seeking a highly skilled Technical Administrator to join our team in Stockholm, Sweden. As a key member of our IT department, you will be responsible for the technical aspects of our Atlassian Enterprise Platform.

Our ideal candidate will have a strong background in Atlassian products, particularly Jira and Confluence, with a minimum of five years of experience in implementing and configuring these tools. You will work closely with our Atlassian Platform Owner to set technical strategies for integrations and support the implementation of strategic goals.

In this role, you will also handle technical support tickets from users, act as the platform architect towards internal groups, and collaborate with other team leads for IT-Support/Infra/Security teams across Sinch.

  • Implement and configure Atlassian's suite of products, including Jira (JSM, JSW, JWM, JPD), Confluence, Opsgenie, Statuspage, and other related plugins and integrations.
  • Drive excellent technical implementation of the Atlassian Enterprise Platform.
  • Assist with setting up technical strategies with the Atlassian Platform Owner.
  • Provide information, improvement areas, and overall status to the Atlassian Platform Owner.
Requirements
  • Minimum five years of technical proficiency with Atlassian, Jira (JWS, JSM, JWM, JPD).
  • Minimum five years of technical proficiency with Confluence.
  • Minimum three years of customer-facing consulting experience with an Atlassian product(s).
  • Minimum of three years of project management methodologies and practices including but not limited to Service Management, ITIL, ITSM, and associated methodologies.

Sinch is a global company composed of people from different countries and cultures. Our benefits adjust regionally to support employees and help them to thrive in every stage of life. We offer valuable benefits and resources, including health and life insurance, a flexible work environment, retirement savings plans, and more.



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