Customer Service Representative
4 weeks ago
About the Role
As a Customer Service Representative, you will be the primary point of contact for customer requests, representing Northern Europe's leader in renewable energy solutions. Your key responsibilities will include responding to inquiries about our client's new and existing services and solutions in a professional and timely manner, handling inbound calls and emails from customers, focusing on promoting Vattenfall's electricity solutions, assisting customers with their electricity contracts and invoices, and turning every customer into a happy customer.
About You
We are looking for a highly motivated and customer-focused individual who is fluent in Finnish and has a very good use of English – both in written and spoken language. Previous work experience in a customer support role is a plus, and an interest in fossil-free energy sources will be considered an asset. You should possess exceptional communication & soft skills, as well as a problem-solving mentality, tech savviness & learning agility, a positive and adventurous attitude, and a sponge that is willing to soak up all the knowledge and experience we offer.
What We Offer
We provide complete relocation support, including flight ticket to Chania, Crete, pick-up & drop – both at no cost to you, a competitive monthly salary + 2 extra salaries per year, Refer-A-Friend: Bring your friends and receive great bonuses, health care benefits and numerous other discounts, full training by certified instructors, professional growth & development opportunities, special events as well as community & social responsibility initiatives, free online Greek language courses, and state of the art premises, providing a great working environment with relaxing break areas. We are a Great Place to Work-Certified Company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or age.
Thinking About Relocating?
Get an idea of the cost of living in Greece. With its enviable history and culture, climate and cuisine, Greece is a popular destination for tourists and expats alike. The cost of living is considered to be quite low, according to Greek authorities and the EURES network.
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