Technical Dispatch Coordinator

5 hours ago


Stockholm, Stockholm, Sweden BRILLIANT COMPUTERS CITADEL AND INFORMATION TECHNOLOGY Full time

BRILLIANT COMPUTERS CITADEL AND INFORMATION TECHNOLOGY requires a Technical Dispatch Coordinator to manage the day-to-day operations of our IT department in Stockholm, Sweden. As a critical member of our team, you will ensure that all IT requests are handled efficiently and effectively.

Key Responsibilities

The successful candidate will be responsible for receiving and processing IT requests, escalating complex issues to senior engineers, and coordinating with vendors and suppliers. They will also maintain accurate records of all IT requests and resolutions.

  • Excellent written and oral communication skills with clients and management.
  • Strong interpersonal skills and ability to work with deadlines.
Requirements

The ideal candidate will possess excellent organizational and time management skills, as well as the ability to work under pressure and meet deadlines. They will also have a solid understanding of IT concepts and procedures.

  • Basic knowledge of enterprise LAN and WAN setups and concepts.
  • Knowledge of popular operating systems, software applications, and remote connection systems: MS Windows, MS Office 365, Active Directory, SCCM, DHCP, VPN, and others.
Benefits

As a valued member of our team, you will enjoy a comprehensive range of benefits, including console cable for CISCO and Silver Peak, full Internet-ready mobile, noise cancellation headsets, Team Viewer, MS-Teams, Putty, Remote connection software, Admin Access of the Laptop, RJ45 port on Laptop.



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