Net Promoter Score Analyst at Samsung

5 days ago


Stockholm, Stockholm, Sweden MultiMind Bemanning AB Full time

Role Overview:

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The Net Promoter Score Analyst will be responsible for analyzing consumer insights and data to identify areas for improvement in the customer journey. This role requires a strong understanding of NPS and data analysis skills.

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Key Responsibilities:

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  • Analyze consumer feedback and data to identify trends and patterns.">
  • Liaise with stakeholders to agree on improvement initiatives and ensure projects are closed.">
  • Develop and implement strategies to improve the customer journey.">
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Requirements:

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  • A minimum of 5 years of experience in similar roles, preferably in customer service or data analysis.">
  • High understanding of NPS and previous working experience with analyzing data.">
  • Excellent communication and interpersonal skills.">
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About MultiMind Bemanning AB:

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We are a leading recruitment agency specializing in staffing solutions for the Nordic region. Our expertise lies in matching top talent with businesses like Samsung who share our values of innovation and customer-centricity.



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