Net Promoter Score Analyst at Samsung
5 days ago
Role Overview:
">The Net Promoter Score Analyst will be responsible for analyzing consumer insights and data to identify areas for improvement in the customer journey. This role requires a strong understanding of NPS and data analysis skills.
">Key Responsibilities:
">- ">
- Analyze consumer feedback and data to identify trends and patterns.">
- Liaise with stakeholders to agree on improvement initiatives and ensure projects are closed.">
- Develop and implement strategies to improve the customer journey.">
Requirements:
">- ">
- A minimum of 5 years of experience in similar roles, preferably in customer service or data analysis.">
- High understanding of NPS and previous working experience with analyzing data.">
- Excellent communication and interpersonal skills.">
About MultiMind Bemanning AB:
">We are a leading recruitment agency specializing in staffing solutions for the Nordic region. Our expertise lies in matching top talent with businesses like Samsung who share our values of innovation and customer-centricity.
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