Salesforce Technical Director

3 days ago

Stockholm, Stockholm, Sweden Capgemini Full time
About the Role

We are looking for a highly experienced individual to fill the position of Enterprise Solutions Specialist. As a key member of our team, you will be responsible for delivering high-quality solutions to our clients, leveraging your expertise in Salesforce technology.

Your primary focus will be on shaping our Nordic market and clients while being part of our global Salesforce community and CTO Network. This role offers an exceptional opportunity to collaborate and exchange knowledge with a fast-growing community of Salesforce experts.

  • Business Growth: Develop winning proposals and offers backed by innovative solutions, modern delivery approaches, and competitive estimations. Guide CxOs in their decision process to select Salesforce technology and/or Capgemini as their trusted transformation partner within Digital Customer Experience (DCX).
  • Delivery Quality Assurance: Shape and participate in design authority and advisory roles across strategic Nordic Salesforce engagements to oversee the realization of proposed target and transition architectures, ensuring long-term scalable and cost-efficient solutions that meet the business objectives of our clients.
  • Curate and Deploy Salesforce Assets and Accelerators: Promote and position Capgemini's global offers and accelerators, adapting assets for deployment in the local market or customer context.
  • Provide Thought Leadership and Community Building: Mentor, activate, and grow the Salesforce architect community within Capgemini Nordics, nurturing future CX architects.
About Your Profile
  • Expertise in Solution Selling: Proven track record in crafting innovative and scalable solutions within the CX and CRM domain, developing winning proposals, leading bid submissions, and presenting pitches effectively while managing risk related to the sales process.
  • C-Suite Engagement: Comfortable driving discussions at the c-suite level, managing objections, and defending your position. Excellent verbal and written communication skills, with executive-level presentation and facilitation experience.
  • Enterprise Architecture and Delivery Experience: Extensive experience in leading or working within an enterprise architecture function at the intersection of business and technology, focusing on capabilities in Customer Experience (Sales, Service, Marketing, Commerce, Analytics, and beyond). Functional and technical knowledge of CRM domains and solutions. Experience working in large-scale, national/international transformation initiatives with complex, multi-vendor, multi-stakeholder, and multi-country delivery structures.
  • Integration Expertise: Experience from designing internal and/or external integrations with the Salesforce platform; experience with Mulesoft integration framework is a plus.
  • Governance and Risk Management: Skilled in implementing architectural governance, managing issues and risks related to the realization of target architecture.
  • People Leadership, Mentorship, and Talent Development: Proven track record of leading and mentoring other architects and technical teams in global organizations.
  • Industry Relevance: Deep understanding of industries such as Telco, Energy, Public Sector, Automotive, and Manufacturing.
  • Multi-Vendor Solutions Knowledge: Understanding of competitive and complementary technologies to Salesforce, with the ability to evaluate pros and cons and defend Salesforce's value proposition.
  • Strategic Partnerships: Strong relationships within key strategic partner ecosystems, including partners, vendors, and experts, with an active network.
  • IT and Salesforce Experience: 10+ years of overall IT experience with 5+ years of experience on Salesforce technology related to multi-cloud architecture and the entire delivery lifecycle.
  • Salesforce Certification: Salesforce Technical Architecture certification or ambition to achieve it in the near future.
  • Hands-On Development and Problem-Solving: Hands-on development and configuration background with a consultancy approach to problem-solving. Expertise in Development Life Cycle and DevOps applied to the Salesforce platform.
  • Language Skills: Fluent in English and a Nordic language.

We recognize the significance of flexible work arrangements to provide support. Be it remote work, or flexible work hours, you will get an environment to maintain healthy work life balance.

At the heart of our mission is your career growth. Our array of career growth programs and diverse professions are crafted to support you in exploring a world of opportunities.

Generous wellness allowance, private medical insurance, and occupational pension.

Certification bonus.

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