Monitoring Expertise Leader

4 days ago


Malmo, Skåne, Sweden IKEA Full time

About IKEA

IKEA is on a journey to transform its digital capabilities, bringing core business processes, people, data, and technology together to become an even better home furnishing retailer in the future.

About the Job Description

We are looking for an experienced Team Manager for our Monitoring Services team. As a key member of Operations Management, Service Management & Operations, you will play a crucial role in continuing our change journey, establishing a mature and well-established monitoring footprint for our product and platform teams.

Job Description

This role requires:

  • Leading a high-performing team that inspires and empowers colleagues and partners to perform to their best and continuously develop in their assignments.
  • Establishing a well-functioning ways of working, including stakeholder management, with the team.
  • Driving and taking accountability for continuing our change journey.
  • Responsible for recruitment, competence development, performance management, retention, and succession plans for team members.
  • Accountable for Monitoring & Observability platforms, securing running business, development, and partners associated within the area.
  • Driving consistency in practice, process, toolset, and architecture, promoting best practices and benchmarking against industry standards.
  • Accountable for strategic vision, roadmap, and tactical execution.
  • Supporting and taking responsibility for budgeting processes for the area.

About You

To succeed in this role, you need a strong technical background and genuine interest in people and supporting them to develop and grow in their assignments.

Driving and directing technology aspects, including ensuring the right value comes out of it, gives you a sense of success and energy in your daily work.

Desirable Skills and Qualifications

  • Solid experience of platforms, architecture, and information management.
  • Genuine people management skills and interest, both internally within the team and externally towards stakeholders and consumers.
  • Experience and knowledge about Monitoring & Observability.
  • Experience in working in large enterprises and complexities that come with it.


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