IT Operations Leader

2 days ago


Malmo, Skåne, Sweden Resurs Bank Full time
About the Role

As a proactive IT Service Manager, you will work closely with external partners and vendors to ensure high-quality service delivery.

You will be accountable for the delivery of services across the company, managing SLAs, KPIs, and financial follow-ups.

Your Key Accountabilities
  1. Develop and implement strategies to improve service delivery and reduce costs.
  2. Build and maintain strong relationships with vendors and outsourcing partners.
  3. Manage and coordinate the delivery of services across the organization.
  4. Continuously monitor and evaluate the performance of services and make recommendations for improvement.


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