
Retail Business Consultant
2 days ago
Company Overview
Extenda Retail is a leading provider of innovative retail solutions, empowering businesses to enhance their customer experience and drive growth.
We are passionate about simplifying shopping and inspiring retailers to reach new heights. Our team is dedicated to delivering cutting-edge solutions that meet the evolving needs of the retail industry.
Job Description
We are seeking an experienced Application Consultant to join our team, where you will play a key role in guiding clients through the implementation of our retail solutions.
As an Application Consultant, you will collaborate with clients to analyze their business needs and translate them into functional requirements. You will work closely with cross-functional teams to provide development teams with user stories, acceptance criteria, and assist in translating functional requirements into test automation tools and manual test scripts.
You will be responsible for refining client requirements into technical specifications for implementation into the blueprint of the solution. Your expertise will enable clients to get the most out of our product, driving business success and customer satisfaction.
Key Responsibilities
- Guide clients in using our standard product and function as a specialist on retail processes
- Perform testing (manual and automated) of the solution to ensure it meets expectations and requirements
- Install, troubleshoot, and change parameters to ensure full functionality and quality of the solution
- Write user stories and acceptance criteria
- Promote Extenda Retail's capabilities to clients and identify sales opportunities
- Support design, development, and testing
- Interact with clients through meetings and workshops to translate client business needs into detailed functional requirements for developers
- Act as a trusted advisor to maintain a strong client relationship, supporting them to optimize and elevate their business through seamless customer experiences
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